How to apply for a refund

You can apply for a refund after completing online consultations or legal services. The steps for submitting are:

  • Click the “Aktivitas” menu and then select an online consultation or service for which a refund will be requested.
  • Click the icon in the upper right corner, then it will display options as below:
  • Request a refund by pressing “Ajukan Refund”.
  • Fill in the form with the data you have and click “kirim”.
  • Confirm the data you have filled in.
  • Your refund application is in “Menunggu” status as it is being reviewed by Jago Hukum.
  • After a review has been carried out and has been approved by Jago Hukum, then you will get a notification of approval for submitting a refund.

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